Anytime time you would like the central station to ignore signals coming from your system (eg, work is being done on your system, testing your system before closing up for vacation, etc.) you will need to call the central station with your passcard information to place the system on test. While your system is in test or temporary non-dispatch mode the central station will record your alarm activity but not respond in any way, for example, they will not notify authorities such as the police or fire departments. Putting your system in test mode will not prevent the alarm from sounding at your premise.

Burglary & trouble signals can only be placed on test for a period of 24 hours over the phone. If you do require the system on test longer than 24 hours, we require that request to be in writing.

Commercial fire systems can only be placed on test a day at a time. If more time is needed, we need approval from the fire department in writing.