Frequently Asked
Questions

Billing and Payment Questions

• Can you help me understand my invoice?
• Am I required to pay for past due balances to get future services?
• What are your accepted forms and methods of payment?
• Will all of my bills be automatically paid if I am enrolled in Auto Pay in my Customer Portal account

Alarm Services Questions

• Monitoring FAQs
• Repair Service, Testing & Inspection, Cleaning FAQs
• Customer Service FAQs