Any person who is authorized to be at your premise and use the alarm system will need a passcard with an assigned password. The password allows an individual to identify themselves as an authorized user of your system.  Authorized users can cancel most false alarms, make account inquiries, and place the system in test (temporary non-dispatch) mode.

Passwords can be word(s), number(s), or a combination of both, but cannot exceed 20 characters including spaces. You may choose individual passwords for each user or have one blanket password covering all users. If you do not submit a password for an authorized user, they will be allowed to identify themselves to the central station by name only.